Illinois Records & Information Management Services

Across our Illinois locations we handle offsite records storage, document scanning and conversion, paper shredding and one-time purges, hard drive destruction and IT asset disposition, and media vaulting for backup tapes. Peoria additionally offers pathology and climate-controlled storage plus Release of Information services for healthcare providers, which are not available at every location. Service availability varies by facility, so the individual location pages list what each one handles. Most Illinois clients combine two or three — scanning what they use daily, storing what they must keep, and shredding what has aged out.

We operate three Illinois facilities, each with its own local team. Tinley Park, at 7700 Graphics Dr, sits on the I-80 corridor southwest of the city and serves Chicago plus the south and west suburbs. Arlington Heights, at 1735 E. Davis St, covers the northwest suburbs. Peoria, at 1616 W Chanute Rd, handles Central Illinois and is our regional hub for climate storage and healthcare records. Two Chicago-area buildings means shorter routes and more scheduling flexibility than a single facility could offer across a metro that size.

Between the three locations we cover the Chicago metro — Cook, DuPage, Kane, Lake, and Will counties — along with the Fox Valley through Aurora and Elgin, north to Waukegan and Gurnee, and west to Rockford and DeKalb. Central Illinois coverage runs out of Peoria through Pekin, Morton, Washington, and the river communities. Service also crosses state lines into Kenosha, Wisconsin and Merrillville and Michigan City, Indiana. Pickups are scheduled by address rather than by municipality, so locations not named here are often still serviceable — ask us to confirm.

Yes. The Illinois Personal Information Protection Act requires businesses to dispose of materials containing personal information so the data cannot be read or reconstructed, which means shredding or equivalent destruction rather than a recycling bin. The federal FACTA Disposal Rule and HIPAA set the same bar for consumer report data and protected health information. Shredding through a NAID AAA Certified vendor and retaining the Certificate of Destruction gives you documented proof that disposal actually met the standard — which is the part that matters if you are ever asked to demonstrate it after the fact.

BIPA requires a written retention schedule and destruction guidelines for biometric identifiers, with destruction once the collection purpose is satisfied or within three years of the individual's last interaction, whichever comes first. That catches more Illinois employers than expected — fingerprint timeclocks and palm scanners are common across warehouse, manufacturing, and healthcare operations statewide. BIPA is among the most actively litigated privacy statutes in the country, and the destruction obligation is the part most often overlooked. We can build a documented destruction schedule around your retention policy and issue certificates as records become eligible.

It depends on the record type and your industry. Tax and financial records are generally held seven years, employment records vary by statute, and Illinois healthcare providers face separate and considerably longer retention minimums for patient records. Units of local government are a distinct case: the Local Records Act requires Local Records Commission approval before public records are destroyed, so a school district or municipality cannot simply schedule a purge. We build retention schedules around your record types and destroy documents as they become eligible, with a Certificate of Destruction each time.

Shredding is priced by volume rather than by the page, so the real answer depends on how much paper you have and how often it needs handling. A recurring program with locked containers on site prices differently than a one-time purge of a filing room, and offsite destruction generally runs less than mobile shredding because we process in bulk at the plant. Contact the Illinois location nearest you with a rough sense of what you are dealing with and they will quote against your actual volume rather than a flat rate.