Health Information Management

With the combination of stronger privacy laws in the healthcare industry and critical requests for patient information, medical facilities and hospitals in Knoxville are faced with ongoing challenges.

To help your local medical practice in Knoxville comply and protect PHI successfully, Vital Records Control offers a portfolio of health information management solutions for the secure exchange and management of health information.

With compliant services and robust systems in place, Vital Records Control is positioned to handle the unique demands of health information management and ensure the timely access of your crucial information when you need it.

Release of Information                                                          

Our release of information (ROI) solution enables healthcare organizations to manage the PHI exchange process efficiently. Our innovative PHI exchange platform helps drive compliance and decrease turnaround times to improve patient satisfaction.

Custodial Solutions

Our custodial solution provides all you need to fulfill patient request during the closing of your practice or physician department. We offer release of information, document scanning, medical records storage, and secure destruction to handles all your medical records management needs.

Patient Form Completion

We remove the burden of patient form completion. Our state-of-the-art technology and security protocols allow us to accurately fill out patient forms with quick turnaround times.

Innovative Technology

We utilize state-of-the-art technology in all our health information management solutions to provide you real-time insight into the activity of records and requests.

Enhanced Patient Satisfaction

Our dedicated customer support, payer audit defense, and requester correspondence specialists provide exceptional levels of patient and requester satisfaction.

Expertise

Our HIPAA trained experts understand regulatory rules and the complexity of PHI exchange and help resolve issues involving health information and the ROI process quickly and accurately.