Health Information Management

Release of Information

Ease the stress of exchanging medical records and protected health information.

Introduction

Streamline ROI Processing While Maintaining Compliance

Even before you consider the continually changing regulations, handling medical records and patient information might be a daunting and time consuming task at your practice. VRC’s Release of Information services can help you efficiently manage your workload while protecting your patients’ healthcare data.

Compliance and Certification

VRC processes over one millions pages of medical records each month for thousands of medical providers across the country. For each and every one of these clients, we provide HIPAA compliant ROI services while maintaining a HITRUST certification.

Our Integrated Approach

We’ve designed our ROI services to seamlessly integrate with your own workflow. Advanced technology and security measures help you automate parts of your workflow, while built-in checkpoints ensure that all requests are released with control. Altogether, you’ll be able to reduce unnecessary costs and risks to your program.

Scale Up Your Operations

By automating your workflow and working with VRC’s platform, you’ll be able to more efficiently manage your requests and thus be able to respond to higher request volumes. Meanwhile, our dashboard helps you keep track of changes in your operation while responding to challenges in real time.

Secure File Requests

Our system maintains your files on secure servers to protect your practice’s data. Any requests and authorizations are validated per HIPAA regulations and require security credentials before records are delivered.

Boost Productivity

Improve the efficiency of all your ROI processes with VRC. Our enterprise solutions are specifically designed to streamline your operations and help staff focus on your core practice.

Centralized Platform

Automated Workflow

Always in Service

Work With Medical Records Specialists

While working with VRC, you’ll be assigned a trained medical specialist who understands the intricacies of ROI requirements and systems. To ensure your needs are met, our specialists are:

Vetted and subject to background checks.

Certified HIPAA Security Professionals (CHSP).

Required to attend at least two annual continuing education workshops to expand their skills and stay up to date on changing regulations.

Streamlined User Experience

For patients or any requester that needs to use our service, VRC offers a streamlined digital portal that enables requests at any time while minimizing the disruption to our provider partners.

Easy Patient Access

Digital Dashboard

Status and Reporting Tools

What Our Clients Say

At VRC, we are committed to bringing the digital tools and connectivity to requesters for a better patient experience. That's why we're proud to share the client experiences that let us know we're fulfilling this commitment.

Contact VRC

This company has proven to be an industry leader in what they do. I always expect my requested records to be received timely and accurately. They deliver exactly that! The health information management team is very hands-on and available at any time that I need them.

Rocky Haire

Haire Law Firm Offices

Once we got our system up and going, it has been a much smoother process of requesting records easily and efficiently. We know to expect a quick turnaround time. I look forward to continuing to grow our partnership.

Leah Jackson, Director of Outreach Services

Episource, LLC

How It Works