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Enterprise Content Management

Digital Mailroom Services

Collect, digitize, and distribute physical mail that enters your office with an affordable mail scanning service.


Improve Efficiency and Workflow with our Digital Mailroom Services

As more companies adopt remote workforces and technologies, managing physical mail delivery can become a challenge. Our digital mailroom service offers a virtual solution accessible with just a few clicks.


Our mail scanning service helps companies of all sizes securely receive, store, and access their incoming mail anytime, from anywhere. We pride ourselves on offering a customized service that meets your unique enterprise content management needs.

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Mail scanning service

Leverage our document scanning experts, processes, and resources to convert your inbound physical mail to digital through our extensive network of imaging centers with an auditable chain of custody.

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Easier collaboration

Employee collaboration is more manageable with automated workflows built around key company data. Access controls enable you to control who can view and share stored digital documents.

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Automated digital mailroom

Access your digitized documents anywhere, anytime from our cloud-based repository.

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Secure mail storage or disposal

After your mail is scanned, we can provide storage, document shredding, or send physical copies of your documents directly to you.

Digital Mailroom Services
ECM Digital Mailroom

Streamline Mail Management with a Virtual PO Box

Simply put, mailroom outsourcing is designed to make your operations run more efficiently.

Searchability and sharing capabilities

  • Document email sharing
    • Easily share files with anyone who needs to see them.
  • Comprehensive search functionality
    • Through scanning and indexing services, including optical character recognition (OCR) technology, mail is searchable by department, colleagues, and categories.

Essential interactions

  • Sort mail
    • Our team works with you to identify essential items like checks, business contracts, and invoices to separate them from junk mail during the scanning process.
  • Web and mobile access
    • The digital mailroom can be accessed from any device, which ensures the timely receipt of digitized mail for remote staff.

Secure, controlled content

  • Advanced permissions
    • Establish user rolls and metadata access rules to ensure the right person is viewing the right mail.
  • Detailed audit trail
    • View every step of a document’s journey in the mailing system.

Organize All Your Business Documents with our Mail Scanning Service

Start organizing and managing your important mail virtually with our digital mailroom and document services. Our electronic mailroom helps you manage:

  • Business contracts
  • Important communications
  • Invoices and checks
  • Shipments and deliveries for distributed employees
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Transform Your Business with Digital Mailroom Management

Securely digitize your mail, streamline processes, and improve productivity with our tailored solutions. Our digital mailroom service can be customized to suit your business’ security and data needs.

Combined Shape Pay-as-you-go subscription model

Combined Shape No upfront infrastructure or ongoing IT maintenance costs

Combined Shape Access and move data as needed with unlimited storage

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Strict Security Regulations

Outsourcing your mailroom management with document digitization services obviously requires a great deal of trust, so rest assured that your documents are in safe hands.

Data Encryption

  • PCI regulated software
  • Firewall protection
    • Your files are encrypted while at rest and in transit.

Secure procedures

  • 24/7 monitoring
  • Regular security updates
    • We regularly refresh our security protocols to best protect your critical information.

Multiple storage and shredding options

  • Mail storage
    • After your mail is scanned and sorted, we can either keep the physical copies in our secure facilities, or we can mail them directly to you.
  • Shredding
    • If you no longer need physical copies, our mail shredding service can safely shred and dispose of those unneeded documents.

How It Works

The Digital Mailroom Process

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1. Redirect mail to PO Box for pickup

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2. We receive and open mail at our secure facility

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3. Our document imaging specialists scan & index mail

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4. Scanned documents are uploaded into our online repository for you to access & distribute

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5. Hard copies are returned to you, stored in our offsite facilities, or securely shredded

Frequently Asked Questions

Still looking to learn more about our mail forwarding and scanning service? Check out some answers to these common questions.

Not only is handling mail a drain on staff resources, but falling behind with it can cause repercussions: poor customer service, noncompliance issues, and late payment fees. Our document scanning and indexing services reduce costs associated with sorting, managing, and distributing large volumes of inbound physical mail.

Interested in our document management and workflow solutions?

Don’t hesitate to reach out so we can learn more about your business.