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Trust Vital Records Control to enhance your entire information lifecycle.

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A National Leader in Records Management Solutions

Years of Proven Experience
+
Team Members
+
Markets Served

VRC’s Humble Beginning

1981

The original VRC site was in Memphis, TN — a custom-built vault protecting personal assets.

1988

VRC was formally founded in Memphis, TN with just three employees and 20 clients. It soon upgraded its offsite storage services to protect various information assets, including critical business records, artifacts, film, and more.

1996

The company purchased its second location in Charleston, SC.

2000

As the electronic age emerged, VRC introduced its document scanning and workflow solution, VitalScan.

2003

To provide complete information lifecycle management from creation to disposal, VRC added its secure destruction solution, VitalShred.

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Offsite_Records_Storage_Facilities

Evolution to National Leader for Information Management

2005

For advanced chain of custody, VRC began tracking all inventory and processes using radio frequency chip technology - VitalRF.

2014

To help medical clients comply with ever-changing regulations, VRC introduced its healthcare solution, VitalChart, with a strong focus on release of information.

2017

Starting the year with a presence in 20 markets, primarily in the Southeastern U.S., VRC began expanding nationwide. This included the expansion of operations into Alaska in 2018.

2023

Today, VRC is a leading information management provider, servicing more than 200 U.S. markets coast-to-coast and the Bahamas.

Our Mission

To protect, manage, and deliver vital information and assets for customers in an accurate, compliant, courteous, and time-certain manner.

Our Values

For over three decades, VRC has built its reputation on communication and service. No matter your volume or regulatory needs, we’re committed to delivering the most reliable and effective records management solutions to all our clients.

Customers Come First

We’re always ready to help. Talk to a real, local representative for personalized customer service, 24/7.

Protect and Preserve

VRC manages your records with the utmost care, security, and protection. We maintain rigorous security protocols and state-of-the-art storage facilities to meet SSAE-18 standards.

Comply with Confidence

Navigating complex data privacy laws can be daunting, so our dedicated compliance team helps you adhere to the most current federal and state regulations, including HIPAA, FACTA, and SOX.

Deliver Industry Expertise

With over 30 years of experience, we have the knowledge to develop the best solution for your records management needs, no matter your industry.

Embrace Innovations

Cutting-edge technologies like RFID tracking and cloud-based document management streamline processes and help you stay ahead of the curve.

Take Accountability

We keep our commitments. A contract with VRC includes the promise to provide you with the highest levels of customer service, compliance, and security.

Operate as One

Our clients are our partners. By working together closely, we can develop solutions that meet your needs and help you advance your business.

Our Values

For over three decades, VRC has built its reputation on communication and service. No matter your volume or regulatory needs, we’re committed to delivering the most reliable and effective records management solutions to all our clients.

Customers Come First

We’re always ready to help. Talk to a real, local representative for personalized customer service, 24/7.

Protect and Preserve

VRC manages your records with the utmost care, security, and protection. We maintain rigorous security protocols and state-of-the-art storage facilities to meet SSAE-18 standards.

Comply with Confidence

Navigating complex data privacy laws can be daunting, so our dedicated compliance team helps you adhere to the most current federal and state regulations, including HIPAA, FACTA, and SOX.

Deliver Industry Expertise

With over 30 years of experience, we have the knowledge to develop the best solution for your records management needs, no matter your industry.

Embrace Innovations

Cutting-edge technologies like RFID tracking and cloud-based document management streamline processes and help you stay ahead of the curve.

Take Accountability

We keep our commitments. A contract with VRC includes the promise to provide you with the highest levels of customer service, compliance, and security.

Operate as One

Our clients are our partners. By working together closely, we can develop solutions that meet your needs and help you advance your business.

Meet VRC

Learn more about the leadership team that sets our high standards for service, security, and compliance.

Danny Palo

Chief Executive Officer and President

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Daniel McFarland

Chief Operating Officer

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Kelly Luttrell

Chief Financial Officer

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Chris Ferrell

Chief Development Officer

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Rick White

Executive Vice-President - Digital Operations

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Rob Laster

Executive Vice-President - Human Resources

Erin Amidei

Vice-President, Enterprise Account Project Management

Charles Bennett

Senior Vice-President - Controller

Michelle Byrd

Senior Vice-President – Compliance

Gene Hamilton

Senior Vice-President - Enterprise Support

Lawson Horton

Senior Vice-President - Facilities Management

Tony Maro

Senior Vice-President - Information Technology

Brad Murphree

Director of Sourcing

Rachel Pruitt

Director of Marketing

Tom Seibert

Senior Vice-President - General Counsel

Andrew Ysasi

Vice-President - Advocacy

Certifications
In our pursuit to provide superior service to our clients, we’re proud to be affiliated with the following organizations:

Get In Touch With VRC

Interested in the services we provide? Don’t hesitate to reach out so we can learn more about your business.

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