Enterprise Content Management

VitalECM® brings document scanning, ECM software, and workflow automation into one system, so every file is captured, secured, and in front of the right person from creation to disposal.

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WHY VRC

Enterprise Content Management and Digital
File Management System

Most organizations run on a mix of paper files, shared drives, and email. VitalECM® pulls it into one enterprise content management system: we scan what’s on paper, store everything in secure ECM software, and automate the processes that depend on it.

Because VRC also stores and shreds physical records, one partner can manage your information whether it lives in a box, a server, or both.

Capture and Digitize Documents

Our document scanning services turn paper, microfilm, and incoming mail into searchable files, each checked for legibility and color accuracy.

Securely Store Your Assets

Store your digital files securely with our cloud-based document management system. Safeguard data backups and ensure business continuity with our off-site tape vaulting.

Access and Share Information

With our ECM solution, businesses can access and share all their digital records within minutes, with encryption and strict access control protocols in place.

Automate Workflows

Route invoices, HR forms, and approvals automatically so work moves without someone walking paper from desk to desk. See workflow automation.

Turn Information into Insight

Intelligent document processing pulls data out of invoices, forms, and contracts, so information that used to sit in file cabinets can feed reports and decisions.

Connect Your Data

Connect VitalECM® to the business systems you already use, such as your ERP, EMR, or accounting software, so documents attach to the records they belong to.

Manage Information

Manage your information lifecycle with ease. We can securely shred physical assets or store them in our state-of-the-art off-site data vaults, giving you complete control and convenience.

solutions

Explore Our Enterprise Document Management Solutions

Each VitalECM® service works on its own or as part of a larger ECM program. Start with the one that solves today’s problem and add the rest as you grow.

How ECM Works

What Are the Components of an Enterprise Content Management (ECM) System?

Every ECM system, VitalECM® included, is built on five components:

Capture

Capture documents digitally.

Manage

Index and manage information so it can be found and used.

Store

Connect data in a secure cloud storage repository, such as a content management platform.

Preserve

Data is backed-up and preserved for long-term use.

Deliver

Users are provided with data, when they need it.

FAQs

Enterprise Content Management FAQs

Unsure if our document management services or electronic records software is right for your organization? Start with some of our frequently asked questions to see if we have the right file management service to fit your needs.

Enterprise content management is the software and processes an organization uses to capture, store, organize, secure, and deliver its business content across the full lifecycle, from creation to disposal. ECM solutions replace scattered file shares, inboxes, and paper files with one governed repository, so people find the right version and records are kept or destroyed on schedule.

Not quite. “Content management system” usually means software for publishing website content. ECM manages internal business content such as contracts, invoices, HR files, patient records, and email. If you need to organize, secure, and automate documents rather than publish web pages, ECM is the right category.

Enterprise document management focuses on documents: storing, versioning, and retrieving files. ECM includes document management and adds capture, workflow automation, records retention, and analytics for every type of content. In VitalECM®, document management software is one piece of the larger system.

Records management keeps you compliant; ECM software also puts your information to work. It captures, stores, and analyzes content and automates the processes around it, turning documents that used to sit unused into data your team can search and act on.

First, capture your content. Next, digitize and classify data. Then store digital files in a central repository to make them easy to find. Finally, put your content into motion by providing relevant information for cases that involve content-related processes, such as customer service, HR document management, loan adjustments, and accounts payable.

No. ECM works with born-digital files and email from day one. Most organizations still have paper, though, and scanning that backlog plus incoming mail is often where the biggest gains are. Our document scanning services handle both.

We can. Our document scanning service converts various physical formats such as microfilm, microfiche, film rolls, negatives, x-rays, and cassettes into digital formats.

Absolutely. Our imaging specialists index documents using OCR data extraction, and AI-driven indexing speeds up large projects, making your documents easy to find.

Yes, our ECM software lets users convert physical documents into electronic files without human intervention while securely storing and preserving them. Artificial intelligence allows users to auto-classify and organize digital documents.

Yes. VitalECM® integrates with [ERP, EMR, accounting, and other line-of-business systems], so documents attach to the records they belong to and your team doesn’t switch screens to find them.

Yes. Files live in a secure cloud repository with encryption and role-based access controls, so authorized users can reach them from anywhere. Backups are protected in VRC’s offsite tape vaults.

Our content services platform is a more innovative way to manage documents, emails, and content from creation to disposal. Documents flow easily, securely, and align with the right retention policy throughout the entire information lifecycle.

In addition, the threat of natural disaster and record destruction is reduced, as scanned documents become secure backups of the original.

Resources

Related Secure Document Management Resources

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Ready to Bring Your Content Into One System?

Talk to a VitalECM® specialist about where to start, whether that’s a scanning backlog, a new workflow, or a full ECM rollout.

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