About VRC

We provide records information management solutions to help you maintain and enhance the value of your information.

Vital Records Control is a full-service records information management company that offers compliant solutions for document storage, digital imaging, data backup, healthcare information management and destruction. Whether you’re a local business or a large enterprise, our team of specialists will work with you to develop custom solutions that meet your company’s needs.

Vital Records Control was founded in Memphis, Tennessee in 1988. Since then, we’ve grown to become a national leader in information management with more than 60 locations nationwide.


Our Values

We believe you deserve the best customer service, compliance and security. That’s why we:

  • Put Our Customers First
    We’re here when you need us. Our personalized customer service means you can get support from a real person, 24/7.
  • Protect and Preserve
    We’re committed to managing your records with the utmost care, security and protection. Our state-of-the-art storage facilities meet SSAE-18 standards and rigorous security protocols (like around the clock monitoring and protected access).
  • Comply with Confidence
    Our dedicated compliance team makes sure our processes adhere to the most current federal and state regulations, including HIPAA, FACTA and SOX. We’re proud that all of our facilities and procedures have been certified as SSAE18 compliant by third-party auditors.
  • Deliver Industry Expertise
    With more than 30 years of industry experience, we have the knowledge to develop the right solutions for your record management needs, no matter your industry.
  • Embrace Innovation
    We embrace cutting edge technologies – like RFID Tracking and web-based records management – to streamline processes and help you stay ahead of the curve.
  • Take Accountability 
    We keep the commitments we make. We promise to provide you with the highest levels of customer service, compliance, and security.
  • Operate as One
    Our clients are our partners. We believe that by working together closely, we can develop solutions that meet your needs and help you grow your business.