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About VRC

We provide records and information management solutions to help you maintain and enhance the value of your information.

Vital Records Control is your full-service information management partner.

Vital Records Control (VRC) was founded in 1988 in Memphis, TN, to protect our clients’ irreplaceable information assets. Since then, we have become a leader in providing high-quality records and information management (RIM) solutions.

We understand the challenges records managers face in meeting complex, ever-changing compliance requirements. That’s why we design solutions to evolve with your information’s lifecycle, whether in the form of paper records or digital documents. We have delivered offsite storage for over thirty years and continued to expand our offerings, including document conversion services, cloud hosting, paper shredding, and hard drive destruction.

Vital Records Control was one of the first document management companies to utilize RFID tracking in all of its processes for an auditable chain of custody. Since then, we have continued to invest in technology and software to streamline operations, create alignment between our services, provide best-in-class security, and enhance the customer experience.

National Scale. Local Service.

We’ve grown to become a national leader in records management with more than 100 facilities nationwide. Our national footprint allows us to serve clients across the US with a local business’s personalized service.

We build long-term partnerships.

Building long-term relationships with our clients result in our ability to provide them with the highest return and satisfaction level. We believe that by working together, we can create a customized solution that not only meets your regulatory compliance requirements but helps you manage your valuable information assets efficiently.

Who we work with.

Vital Records Control provides essential services to tens of thousands of small, medium, and large organizations in diverse industries. Our clients include Fortune 100 and 500 companies that depend on a high level of exceptional service, security, and accountability from their document management partner.

Our Values

Put Our Customers First

We’re here when you need us. Our personalized customer service means you can get support from a real person, 24/7.

Protect and Preserve

We’re committed to managing your records with the utmost care, security and protection. Our state-of-the-art storage facilities meet SSAE-18 standards and rigorous security protocols (like around the clock monitoring and protected access).

Comply with Confidence

We help you comply with complex data privacy laws. Our dedicated compliance team ensures our processes adhere to the most current federal and state regulations, including HIPAA, FACTA, and SOX. 

Deliver Industry Expertise

With more than 30 years of industry experience, we have the knowledge to develop the right solutions for your record management needs, no matter your industry.

Embrace Innovation

We embrace cutting edge technologies - like RFID Tracking and web-based records management - to streamline processes and help you stay ahead of the curve.

Take Accountability 

We keep the commitments we make. We promise to provide you with the highest levels of customer service, compliance, and security.

Operate as One

Our clients are our partners. We believe that by working together closely, we can develop solutions that meet your needs and help you advance your business.

We’re proud to be affiliated with these organizations.

American Health Information Management Association
ARMA International
Association of Legal Administrators
IG Guru
IG Guru
NAID AAA Certified
National Association for Information Destruction, Inc.
PRISM International
SSAE18 Certfied-Vital Records Control
Statement of Standards for Attestation Engagements