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About VRC

We provide records management solutions to help you maintain and enhance the value of your information.

Vital Records Control is a full-service records and information management company.

We offer compliant solutions for document storage, digital imaging, data backup, healthcare information management, and destruction.

Whether you’re a local business or a large enterprise, our team of specialists will work with you to develop custom document and records management solutions that meet your company’s needs.

Vital Records Control was founded in Memphis, Tennessee in 1988. Since then, we’ve grown to become a national leader in information management with more than 100 facilities nationwide.

Our Values

Put Our Customers First

We’re here when you need us. Our personalized customer service means you can get support from a real person, 24/7.

Protect and Preserve

We’re committed to managing your records with the utmost care, security and protection. Our state-of-the-art storage facilities meet SSAE-18 standards and rigorous security protocols (like around the clock monitoring and protected access).

Comply with Confidence

We help you comply with complex data privacy laws. Our dedicated compliance team ensures our processes adhere to the most current federal and state regulations, including HIPAA, FACTA, and SOX. 

Deliver Industry Expertise

With more than 30 years of industry experience, we have the knowledge to develop the right solutions for your record management needs, no matter your industry.

Embrace Innovation

We embrace cutting edge technologies - like RFID Tracking and web-based records management - to streamline processes and help you stay ahead of the curve.

Take Accountability 

We keep the commitments we make. We promise to provide you with the highest levels of customer service, compliance, and security.

Be Transparent

We know trust is essential when it comes to the protection of confidential information. We conduct our business activities with complete and open transparency.

Operate as One

Our clients are our partners. We believe that by working together closely, we can develop solutions that meet your needs and help you advance your business.

We’re proud to be affiliated with these organizations.

American Health Information Management Association
ARMA International
Association of Legal Administrators
IG Guru
IG Guru
NAID AAA Certified
National Association for Information Destruction, Inc.
PRISM International
SSAE18 Certfied-Vital Records Control
Statement of Standards for Attestation Engagements