We believe in providing premium customer service, compliance and security – no matter what your information management challenges are.
To provide value with information management solutions.
We constantly challenge the status quo and find ways to improve customer service, records management processes and technologies. By creating value, we’ll deliver exceptional solutions that help our customers and employees reach success.
At Vital Records Control, we hold everything we do to our guiding principles.
Put the customer first
- In a world of automated customer service, we know how important it is to get personalized care and attention every step of the way. Our nationwide offices ensure you always have a real person to contact for any of your servicing needs, 24/7.
Protect and preserve
- We value information. With our secure records management processes and state-of-the-art facilities, you can trust us to preserve and protect your most confidential documents and records.
Comply with confidence
- Our dedicated compliance team ensures all our processes adhere to the most up-to-date governmental and state regulations. We’re proud to say all our facilities and procedures have been audited and certified as SSAE16 compliant by third party auditors.
Deliver industry expertise
- Knowledge is power. With 30 years of experience, our information management specialists customize solutions that resolve your record management challenges.
- In order to provide you with the most innovative management solutions, we embrace technological advancements that streamline processes and improve business efficiency.
- We keep the commitments we make. We promise to provide you with the highest levels of customer service, compliance and security.
Operate as a one
- We believe that where teamwork is planted, quality grows. With your goals in mind, our team of specialists works together to customize a comprehensive solution that not only meets your needs, but is vital to your success.